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Service status

Incident notices and service boundaries

This page records broad Tool Swim incidents and recovery updates. It is a manual public notice, not a live uptime monitor.

No broad incident is posted

If one feature is failing for you, this notice does not guarantee that your request succeeded. Keep the request id, avoid resubmitting a billable call with a new idempotency key, and contact support.

No active notice

Service areas

Incident updates identify the affected area, user impact, known workaround, and recovery state without exposing customer content.

Website and browser tools

Public pages and the local QR and image-processing workspaces.

Developer API

Authenticated QR execution, rate limits, and credit settlement.

Accounts and dashboard

Sign-in, API keys, saved presets, execution logs, and settings.

Credits and billing

Balances, plan grants, top-ups, checkout, and billing history.

Report an unlisted issue

Include the page or endpoint, approximate time, browser or runtime, and request id when one is available.

Never email API secrets, QR payloads, payment details, or source files. A public incident update will summarize impact without customer data.

Email service support